Niagara Frontier Transportation Authority

181 Ellicott Street Buffalo, New York 14203

(716) 855-7300
TTY / Relay 711 or (800) 622-1220
nfta.com
info@nfta.com

Provide feedback, file a complaint, or ask a non-urgent question. Expect an email response in two business days for general requests or in 10-14 business days for detailed questions.

In New York State, public authorities are corporations owned by the communities they serve, not share holders. There are no profits to hand out. All of an authority's assets go into the mission of the organization.  At the NFTA, that means safe and efficient public transportation for the Niagara Frontier.  The Authority is motivated by service, rather than financial gains. The Board of Commissioners is appointed by state and local legislators, not shareholder votes. The NFTA was created specifically because providing public transportation for the entire region cannot be subject to the volatilities of a market.

The Niagara Frontier Transportation Authority was created by an act of the New York State Legislature in 1967. Its original mission was developing air, water and ground transportation in Erie and Niagara counties. Over the next decade, it created a unified transit system, incorporating a number of public transportation companies into the family. The Authority encompasses the Buffalo Niagara International Airport, the Niagara Falls International Airport, Metro Bus and Rail, as well as property management, a police force and airport fire department.  The Authority said bon voyage to its boat harbor in 2013.

The NFTA is governed by a Board of Commissioners. There are 11 voting members: 10 recommended by the governor and approved by state legislation, one recommended and approved by Erie County Legislators.  There is also one non-voting member, recommended by the governor, devoted to issues facing the disabled community. Click here for more Board information.